Answers to your Questions…

 FAQs

  • The ebook is entirely browser-based and plays well on most browsers and devices. Please let us know if you have any trouble with viewing the material whatsoever. Make sure to tell us the device, browser and versions (if possible) so that we can contact our tech people.

  • Sometimes this happens when an email address is incorrectly typed during the registration process. Shoot us an email and we’ll look you up and correct the typo.

  • No. A PDF cannot support some of the immersive content that we provide.

  • We use PayPal that allows you to pay with a credit card as well as through your PayPal account. You do not have to have a PayPal account, though, to use this portal.

  • Anyone. While our ebooks are designed for university students, anyone can purchase the book. We will let you know when new books come out that are less technical.

  • No problem. Just email us using the form below and we’ll get you on the right track.

  • Go to your computer’s SYSTEM PREFERENCES to GENERAL. Check ALWAYS for the SHOW SCROLL BAR instead of “Automatically based on mouse or trackpad”. Now you should be able to scroll up and down.

  • If you are interested in using one of our ebooks for your classes, shoot us an email with information about the course you teach and we’ll be glad to help.

  • At myScienceBlast, customer satisfaction is our priority. We strive to provide high-quality digital content and a seamless shopping experience. Please read our refund policy carefully before making a purchase.

    Eligibility for Refunds

    • Refunds are considered only for purchases with significant technical issues that prevent access to the ebook or its embedded features (e.g., video, VR, 3D imagery).

    • Refund requests must be made within [14 days] of purchase.

    Non-Refundable Items

    • Refunds are not available for ebooks that have been successfully downloaded or accessed.

    • Promotional items, discounted bundles, or custom-made content are non-refundable.

    Refund Request Process

    1. To request a refund, contact us at through the form on this page with the following details:

      • Order number

      • Proof of purchase

      • Description of the issue

    2. Our team will review your request and respond within [2 business days].

    Alternate Solutions

    If a technical issue can be resolved, we may provide:

    • A corrected version of the ebook

    • Store credit for future purchases

    Policy Updates

    This refund policy is subject to change. Please review it regularly for updates.

Don’t see the answer to your question? Feel free to contact us.

[Don’t worry, submitting a question does not put you on a list. We don’t like spam either].